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Personal Travel

Club ABC Tours attracts vacationers with variable data printing

By Sandra Beckwith

After years of promoting travel packages via direct mail catalogs, Club ABC Tours looked for a creative way to generate more bookings among current members, as well as attract new customers. The answer for …

Merry Halloween?

Treating prospects to a dimensional mailer that cut through the clutter was the trick for Manhattan Associates.

By Mindy Charski

When 2,210 executives at multichannel retailers received a plastic pumpkin from Manhattan Associates in the mail last year, they found the candy inside it to be fresher …

Why Product Sampling Works so Well

Let sampling campaigns prove the power of your product.

By Burt Rhodes

Sure, good marketers are experts at explaining to consumers the many benefits and advantages of a new product or brand. But convincing those same customers to purchase isn’t always as simple as broadcasting a commercial or aiming e-mails …

On the Spend

Kohl’s plunks down extra cash for marketing when many competitors don’t

By Sandra Beckwith

While many retailers cut back on promotional spending during the 2009 holiday selling season, Kohl’s department stores stayed top of mind with cost-conscious consumers by leveraging a depressed media buying market and spending more …

Real-Time Marketing

It’s no longer good enough to respond to leads in a day or even hours — response time is now measured in minutes.

By David Rosendahl

How much does a quick turnaround on leads really impact ROI? A comprehensive lead response management survey from MIT and …

Buzz Kill

Polycom promotes its cure for conference call cringe with a direct mail campaign that generates a lot of noise with customers.

By Sandra Beckwith

We’ve all heard it. It’s that annoying “buzz” sound that comes from the conference room speakerphone when a cell phone gets near it — …

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