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Bad Reviews Can Be Good For Your Marketing

By Paula Andruss

Picture a dinner party with crowds of people milling about, sharing laughs, exchanging information and holding forth about matters great, small and in between. Now imagine that, at that same party, a few guys are off in a corner with their hands covering their ears and …

New OfficeMax Catalog Courts Women Consumers

By Paula Andruss

Few businesspeople dispute the importance of consumer research to a marketing plan, but rare indeed is the industry leader that chooses to reposition an entire brand based on a study.

However, office-supply giant OfficeMax is poised to do just that.

Driven by new research on customers’ shopping …

TV Marketers Tune In To Viewers

By: SAMAR FARAH

These days, members of KCSM-TV, a public-broadcast station based in San Mateo, Calif., have an unusually intimate relationship with station programming director Steve Opson.

Through a direct mail campaign that won the 2008 Bronze ECHO award, Opson appears to station viewers as …

Bringing the Pain

The WWE uses a heavyweight campaign to tighten its stranglehold on sports entertainment

By: Bruce Britt

Throughout its history, World Wrestling Entertainment Inc. (WWE) has never been accused of subtlety. The incubator for superstars with nicknames like “The Body” and “the Rock,” WWE has evolved …

Sold on Ice

A marketing chief for the NHL explains how direct mail assists the hockey league in hitting its goals.

Interview by: Lara Jensen

Sports fans can access content from any number of media outlets these days, so it can take some fancy maneuvering by marketers to target them effectively. Thus far, …

The Green Giant

Office Depot has taken a “green” catalog and turned it into an internal eco-movement

By: Gwen Moran

The shelves of Office Depot were turning green.

The changes had nothing to do with new packaging or fixture color, but rather with new ways of thinking.

Year ago, managers …

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