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Segmentation

Demographics - A quick look at market segments that matter most

The Asian-American Market

By: Vicki Powers

Despite the tremendous upside to ethnic marketing, marketers have been rather slow to embrace it, perhaps viewing it as fraught with perils and pitfalls. But that’s starting to change. Even as they are making careful inroads into the Hispanic market, marketers are also turning …

Divided Attention

Direct marketing helps retailers win over new consumers without losing focus on the old ones

By: Lara Jensen

With competition for the consumer’s attention coming from all sides these days, retailers in search of new customers are facing more obstacles than ever before.

As traditional advertising vehicles like TV and print …

The Mail Ego

How Combe Inc. used an integrated campaign to promote its new hair rinse

By: Paula Andruss

When consumer products manufacturer Combe Inc. wanted to stimulate trial of its Just For Men hair color product, the White Plains, N.Y., company sought a cost-efficient way to deploy a free sample offer to …

The Green Pages

For publisher Dawn Codd, making direct mail magazines more eco-friendly is the right thing to do for the planet and for her business

By: Anne Stuart

Dawn Codd firmly believes that her three direct mail lifestyle magazines all stuffed with special offers, restaurant reviews and events listings bring plenty of value to the 97,000 readers in the upscale communities that the magazines target.

But the Washington, D.C.-based publisher also knows that, in an era of ever-increasing ecological awareness, some recipients may view direct mail publications as a waste of precious natural resources. For that reason and because she and her partners personally support environmental causes Codd wanted to reduce both that perception and the size of her company’s “footprint” on the earth. “Our beliefs are why we did what we did,” she says.

What they did was adopt an aggressively conservation-oriented approach to producing the trio of publications: City Living Source (citylivingsource.com), for households in D.C.; City Living Source-Baltimore (citylivingbaltimore.com), for similarly well-heeled readers in that city; and Howard County Living (howardliving.com), for residents of an affluent suburban area in central Maryland. (Each publication goes to about 32,000 readers six times a year.)

Beginning with their January 2008 issues, all three magazines have become significantly more eco-friendly. That’s a change that involves more than simply adding green content although there’s more of that these days, too. Codd has focused on producing the magazines as cleanly and greenly as possible. “Everything about our business is about recycling and sustainability,” she says.

Specifically, the publications are printed only on Forest Stewardship Council-certified paper, meaning that it’s from timber grown and harvested according to the international forest-management association’s strict environmental standards. In addition, Codd recently switched to a new printer that uses soy-based ink, an alcohol-free press operation and a filmless, all-digital printing process that eliminates the need for silver and chemicals. “That’s all more healthful for readers and for the environment,” says Codd, who has promoted the printer’s techniques in print and online.

But what she hasn’t publicly emphasized is what those changes are costing her young business: an additional $1,000 per issue for each magazine. That’s an expense that she’s not passing on to advertisers until next year: “[Going green] was so important because of our personal beliefs that we were going to do it no matter what,” she says. “Our advertising rates will go up as our circulation goes up. And our circulation is growing pretty fast.”

Small Fortunes

Despite their lucrative potential, most small businesses continue to eschew marketing overtures from big companies

By: Elaine Grant

Larry Marion, owner of Triangle Publishing Services, a Massachusetts custom publishing house, has built a career ensuring that his small company meets the needs of the numerous big brands it serves.

But ironically, …

Do Not Mail

Four years ago, federal “Do Not Call” legislation began decimating the telemarketing industry. Now, state legislators around the country are exploring the possibility of enacting equally restrictive “Do Not Mail” laws, legislation that would certainly mark the end of direct mail as we know it. In an effort to

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