Consumers Remain Confident in Mail

Keeping Confidence

June 18, 2012
Opinion, Statistics
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Woman in black lacy dress, black boots and a red hat holds an envelope while standing next to an open black mailbox with a red flag on it.

Epsilon recently published the results of its latest Consumer Channel Preference Study, and guess what? Direct mail headed the list of preferred marketing channels.

According to the study, 36% of U.S. consumers said direct mail is their channel of choice to receive marketing information in many categories, including financial services information. 60% of consumers report feeling an emotional boost from receiving mail, noting that they “enjoy checking the mailbox for Postal mail.”

Also, the preference for direct mail extends to the 18- to 34-year-old demographic in the U.S. and Canada — which underscores the importance of avoiding assumptions based on age.

 

Opinion, Statistics
 
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