Archive for May, 2009

Wild Dunes Resort: Why the Power of Personalization Persists

Wild Dunes Resort marketing director Andressa Chapman and David Rawle, chairman of RawleMurdy Associates, tell why personalized marketing messages are more likely to prompt consumer purchases in tough times. Play Video read the transcript [RTF]

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Countybank: Keep in Touch with Customers

Bank marketers Bill Jenkins and David Dougherty explain how using dimensional mail, follow-up letters and other pieces keep Countybank customers engaged — and calm — during economic uncertainty. Play Video read the transcript [RTF]

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CDW: Creating New Customers

Jim Garlow, director of marketing operations, tells how his company balances communications with loyal customers and new prospects in tough times. Play Video read the transcript [RTF]

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Precision Marketing

JCPenney executive vice president and CMO Mike Boylson explains why the retailer uses a wide array of mail pieces to appeal to targeted segments. Play Video read the transcript [RTF]

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