Archive for September, 2005

The Awful Truth about Branding

September 1, 2005 | by Robert W. Bly
Brand Marketing, Large Business, Medium Business

Direct response copywriters have a responsibility to do one thing and one thing only: to maximize return on investment (ROI) from every promotion they write. Direct response isn’t a branding tool.

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The Grass is Always Greener

Scotts LawnService decided to relandscape in 2003 by increasing prospect response and retention rates as part of a long-term goal to widen its geographic footprint.

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The Vanishing Audience

September 1, 2005 | by Anne Marie Sylvester
Large Business, Medium Business, Small Business, Statistics

Marketers who adapt their practices and empower consumers will connect more effectively with their target, according to The 2005 Marketing Receptivity Survey from Yankelovich Partners.

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More than Skin Deep: Loyalty Programs Make a Difference

September 1, 2005 | by Patricia Vowinkel
CRM/Customization, Large Business, Loyalty, Medium Business

American Airlines revolutionized the concept of loyalty marketing in 1981 by launching its AAdvantage frequent flier program. Now, more than 70 million Americans are members of frequent flier programs, according to a report by The Colloquy Group.

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