Archive for July, 2005

Chasing the Wrong Customers?

There’s an old adage in the business world that goes something like: The purpose of a business is not to make a sale, but to make and keep a customer. Too bad no one’s listening.

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Direct mail marketing has its Rewards

July 1, 2005 | by By: Shira G. Goodman, Staples EVP, Marketing
Large Business, Loyalty, Opinion

Staples was founded on the vision that direct marketing is a critical part of the marketing mix. This goes back 19 years, to when direct marketing wasn’t nearly as relevant, especially for a retailer

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Grow the Business: John Deere Uses Customized Mailers

July 1, 2005 | by Christine Hansen
B-to-B Marketing, Brand Marketing, CRM/Customization, Large Business

In 1837 blacksmith John Deere adapted his products to Midwest farming conditions by developing the first commercially successful self-polishing steel plow. Nearly 170 years later, that ability to adapt to changing conditions is helping the company’s marketing.

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